To navigate you can use the 'Next' and 'Previous' buttons below. 'Reset' will delete all the answers and return you to this screen. |
This first section is to allow you to choose which type of demonstration script to look at. The look and feel of the Mapit Designer script can be tailored using CSS (Cascading Style Sheets) and/or your Corporate Standards, and the output can be returned to your own online web application for processing.
What would you like this self service tool to help you with?
The following are not intended to be complete and accurate scenarios - they are for demonstration purposes only |
This fault analysis is an example only and is not expected to be a complete procedure - Do Not use to determine connection faults! |
Internet Access Problem
How are you trying to connect to the Internet?
Is the phone cable plugged in?
Make sure you plug the phone cable into the correct socket - not the network socket. It will fit, but will definitely not work. |
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
The fault is likely to be with your line company - please contact your telecommunications provider.
When you lift your telephone receiver do you hear a dial tone?
This may be a continuous beep - depending on the provider. Do you hear the same sound as before you make a phone call? |
Plug your cable into your phone.
If you lift your telephone receiver can you hear a dial tone?
This may be a continuous beep - depending on the provider. Do you hear the same sound as before you make a phone call? |
Plug the phone cable into the correct socket on your computer and try and connect - this may involve different steps depending on your operating system. Follow your normal connection procedure.
Did you hear a series of dialing beeps followed by a nasty screeching noise?
The beeps are the dial tones produced by the modem, and the screeching is the actual "handshaking" (or connecting) communication by the modem to the remote connection. |
Are you connected to the Internet
You can find out if you are by starting Internet Explorer or FireFox - or by checking your email. |
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
Congratulations. Click on Finish to see a summary of the steps you used to solve this problem.
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
Please call your ISP (Internet Service Provider) and check that you have the settings for your dial up connection set up correctly as they specify. Click on Finish to see a summary of the steps taken in resolving this fault.
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
You most likely have a modem fault - please return the modem (if possible) or the PC to your supplier with a note. Click on Finish to see a summary of the steps you have taken in resolving this problem. Print out this summary to take to your PC supplier.
Is the network cable in the network socket on your computer and in the correct socket on the wall?
You may need to check with the IT help desk to determine which socket you should be using |
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
You have found the cause of the problem! One or other of the ends of the cable is unplugged - click on Finish to see a summary of the steps taken in resolving this fault.
Are you connected to the Internet
You can find out if you are by starting Internet Explorer or FireFox - or by checking your email. |
Follow the network cable to the socket in your computer where the cable is plugged. Above that socket there are some small LED lights.
Are any of these lights flashing?
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
Either the wall socket is not active, the cable is faulty or the Network Card in the computer is faulty; you will need to take this problem to the IT help desk for resolution. Click on Finish below to see a summary of the steps you have taken in resolving this problem.
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
You will need to contact the IT help desk to check that the network settings on your computer are correct. Click on Finish below to see a summary of the steps you have taken in resolving this problem.
Is the wireless mode on your computer turned on?
This is usually indicated by a constant blue light on laptops or a flashing green light on most USB dongles. |
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
Please contact the IT department - some things are best left to them! Click on Finish below to see a summary of the steps taken in resolving this problem
Are you connected to the Internet
You can find out if you are by starting Internet Explorer or FireFox - by checking your email. |
Please note that this example is not guarateed to match the exact legislation and this should not be used for a real world assessment. |
The following are the steps used in determining if an elderly person or a person with special needs can rent a council property.
Are you over the age of 60 years?
Are you on full time invalids benefit?
Do you own your own home?
The applicant is not eligible for a council rental property under the superannuitant and special needs categories.
Would you like to find out more about the Public rental housing that the council can offer?
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
Thank you very much for your enquiry - have a nice day. Click on Finish below to see a summary of the steps you have taken during this enquiry.
Do you live with your partner?
Do you have more than $19,500 in your bank account(s)?
Do you have more than $22,500 in your bank account(s)?
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
You are eligible under either the superannuitants and special needs categories. Please contact the property clerk to be added to the waiting list. Click Finish below to see a summary of the steps taken in this enquiry.
At this point we can add a hyperlink in the system to send all the data gathered in the process to a website. The Mapit Designer tool has a published API so you can process the data in an application of your choosing. |
Please contact the property clerk who will provide you with a list of properties and will add you to the waiting list.
With this survey demonstration we will gather your preferences and then submit them to an online website for processing. For our purposes this will just read the data and present it back in a new format, but it could be submitted into a database. |
This survey is designed to gather your health and exercise preferences and then - depending on your answers - you may be asked other pertinent questions to build a complete picture of your health and exercise regime.
How would you classify your working lifestyle?
In the preceding section you gave what appeared to be contradictory answers
Do you feel that the answers given were a fair reflection of the situation, or would you like to answer them again?
Your area of work
What business area do you work in?
You have indicated that you work outside in an office environment. If this is correct click on 'Next' else click 'Previous' and amend your answers.
What is your gender?
How much do you weigh?
How tall are you?
The answers you have given indicate you may have a clinical condition - please see a GP immediately. Click on 'Previous' to amend your answers, or 'Next' to continue.
Thanks you for taking part in our mini survey. You can click on the hyperlink below to see this survey processed via our online demo application, or click on 'Finish' to see a summary of the questions and answers.
Mapit Designer utilises Text fields such as the one you have just filled out to collect information. This information cannot be used as a variable (information used to determine the next step in a process) so it is best to give your users a pathway based on Yes/No or multiple choice answers and use the Text field to capture date. |
Other hmmmm...? It is a little bit tricky to demonstrate Other, however we would you like to try one of the other examples (click 'Previous' or 'Reset'). Otherwise click on the links below to view other examples of Mapit Designer Scripts in action.
Session Summary
